Purchasing process

How can I order?

To make a purchase on Spanish Food Supplier is not necessary to create an account, you can place your order without it, but if you want to benefit from special conditions enjoying exclusive of some of the latest promotions and our loyalty programs is required to register with us, is a very simple process that is finished straight away.

How can I register in the store?

To register in our online Spanish Food Supplier easily, you should click on Login and enter your personal details and choose a password for future purchases.

How can I change my personal data?

By going to "My Account" you can change your password, your email address and all your shipping and billing details.

What methods of payment can I use?

Our payment methods are:

- Payment by credit card or debit card through PayPal.

- Pay with a PayPal account.

- Bank transfer.

I have a voucher. How can I use it?

Before finalizing your purchase, you can enter your discount code in the corresponding box.

How can I know if my order has been performed correctly?

After the payment of your order, you will receive an email confirming that the process has been performed correctly.

Shipping

What countries do you supply?

Mainly we supply to Ireland, Northern Ireland and the United Kingdom. Also making shipments to the following countries:

Austria

France

Malta

Sweden

Belgium

Germany

Norway

Switzerland

Bosnia –Herzegovina

Greece

Poland

Turkey

Bulgaria

Hungary

Portugal

The Netherlands

Croatia

Iceland

Romania

United States

Cyprus

Italy

Russia

Czech Republic

Latvia

Serbia

Denmark

Lithuania

Slovakia

Estonia

Luxembourg

Slovenia

Finland

Macedonia

Spain

How much are the shipping costs?

Shipping costs are:

Destination

Zone

Rates

Delivery Times - Working Days

Ireland

1

€ 5.95 € 3 Up to 30kg (VAT Incl)

Free delivery if you spend over € 100

2 - 3

Northern Ireland

2

€ 8.95 Up to 20kg (VAT Incl)

2 - 3

United Kingdom

2

€ 11.95 Up to 20kg (VAT Incl)

€ 6.90 if you spent over € 100 (VAT Incl)

Free delivery if you spend over € 200

3 - 4

  

Destination

Zone

Rates

Delivery Times - Working Days

Price for 20 kg + VAT

First 1Kg + VAT

Aditional 1kg Max. 20 kg

Austria

3

€ 13.9

1.40

2 - 3

€ 40.43

Belgium

3

€ 10.9

0.88

2 - 3

€ 27.66

Bosnia –Herzegovina

3

€ 17.2

2.27

5 - 7

€ 60.29

Bulgaria

3

€ 15.1

1.16

6 - 7

€ 37.05

Croatia

3

€ 13.5

1.73

6 - 8

€ 46.42

Cyprus

3

€ 17.6

1.16

5 - 6

€ 39.55

Czech Republic

3

€ 14.7

1.83

3 - 4

€ 49.37

Denmark

3

€ 11.0

1.53

2 - 3

€ 40.13

Estonia

3

€ 15.4

2.75

3 - 4

€ 67.67

Finland

3

€ 15.2

1.97

2 - 3

€ 52.71

France

3

€ 14.1

1.46

2 - 3

€ 41.83

Germany

3

€ 11.1

1.40

2 - 3

€ 37.63

Greece

3

€ 17.3

1.16

3 - 4

€ 39.25

Hungary

3

€ 18.0

2.15

3 - 4

€ 58.90

Iceland

3

€ 14.9

1.83

3 - 4

€ 49.61

Italy

3

€ 15.2

2.06

2 - 4

€ 54.30

Latvia

3

€ 15.7

3.65

3 - 4

€ 85.13

Lithuania

3

€ 17.0

3.65

4 - 5

€ 86.43

Luxembourg

3

€ 18.8

2.79

2 - 3

€ 71.87

Macedonia

3

€ 17.9

2.32

6 - 8

€ 61.99

Malta

3

€ 16.8

2.94

2 - 3

€ 72.66

Norway

3

€ 23.6

1.53

2 - 3

€ 52.73

Poland

3

€ 15.4

2.24

2 - 4

€ 57.89

Portugal

3

€ 11.7

1.13

2 - 3

€ 33.25

Romania

3

€ 21.2

2.06

3 - 4

€ 60.30

Russia

3

€ 38.0

4.08

4 - 6

€ 115.61

Serbia

3

€ 16.6

1.89

4 - 6

€ 52.51

Slovakia

3

€ 12.3

2.10

4 - 5

€ 52.20

Slovenia

3

€ 14.8

1.16

4 - 5

€ 36.75

Spain

3

€ 14.6

1.62

2 - 4

€ 45.32

Sweden

3

€ 12.6

1.53

2 - 3

€ 41.73

Switzerland

3

€ 14.9

1.03

2 - 3

€ 34.45

Turkey

3

€ 16.7

1.96

2 - 4

€ 54.01

The Netherlands

3

€ 12.9

2.57

2 - 3

€ 61.78

United States

4

€ 17.1

1.83

2 - 5

€ 51.81

  

When will it be my shipment?

If you have placed your order, Monday through Friday (except public holidays) before 13:00 h. It will be sent the same day. All orders placed from Friday at 13:30 h. through Sunday will be shipped the next business day.

When your order has left our facilities, we'll send you a confirmation email with the estimated delivery date.

Returns and exchanges

What is the repayment orders?

Products can be returned within 7 calendar days from the date of receipt of the order.

What do I have to do to return a product?

If your order is within the repayment period, you can return it sending an email to info@spanishfood.ie quoting your order number.

What is the charge for cost of return?

You'll have to take care of the shipping to our stores, whether you want to make an exchange for another item or not.

If you change it, when you receive the new item you will take care of the shipping cost.

Wholesalers

What kind of wholesale you furnish?

We supply small, medium and large companies. For more information contact us or send an email to info@spanishfood.ie.