Terms and conditions

Please read this Agreement carefully as it governs your use of the Spanish Food Supplier website – www.spanishfood.ie – (the “Site”). By continuing to use our site you are agreeing to the terms set out below and are confirming that you are above the Irish legal age to purchase which currently stands at 18 years of age. Persons under the legal age to purchase alcohol in Ireland are not permitted purchase, receive or subscribe to any goods or services from this site.

1. PROVISION OF WEB SITE SERVICE

The Site is owned and operated by RODANG Trading Limited - (“RODANG”), whose registered office is at 8 Castilla Park, Clontarf, Dublin 3, Ireland. VAT 03343965MH registered No. 560589. 

Head Office General Email: info@spanishfood.ie

2. LIMITED RIGHTS TO USE CONTENT

All material including any intellectual property in it displayed on the Site (“Content”) belongs to RODANG or its suppliers. RODANG gives you the right, for your own personal or non-commercial purposes only to (1) retrieve and display the Content on your PC screen; (2) print individual pages on paper; (3) store individual pages in electronic form on CD/disk. You may not store any Content on any server or other storage device connected to an external network, or makes any other use of the Content.

You may not, without prior written permission given by RODANG within the previous six months, (1) redistribute any of the Content or supply it to other people; (2) remove the copyright or trade mark notices from any copies of Content made under this Agreement; (3) create a database in any form (including electronic or structured manual form) by downloading, copying and storing all or any of the Content; (4) except as expressly set in this Agreement, modify, reproduce or in any way use any of the Content.

3. PURCHASES

The prices for goods displayed for sale on the Site are as set out on the Site and are inclusive of VAT and Duty at rates valid as of time of purchase. Where additional charges are made for delivery, they are clearly displayed.

By completing and submitting the electronic order form on our site you are making an offer to purchase goods which, if accepted by us, will result in a binding contract.

By making that offer to purchase goods, you are also authorizing RODANG to pre validate the PayPal account presented for payment for the full value of the goods and related service charges contained in your basket. Your account will not be charged until the offer to purchase has been accepted by RODANG and the goods have been dispatched by us or 3rd parties acting under our instruction.

We will confirm acceptance of your order by email, stating that the goods ordered have been dispatched. This confirmation will be sent to the email address you provide on your order details. Whether or not you receive an email, our acceptance of your order will create a legally binding contract between us. We reserve the right not to supply you at our discretion.

4. PRICE GUARANTEED

We offer much more than just great prices, but we don’t want price to be a reason you shop elsewhere.

If you find the same product at a cheaper price, we’ll match it - even up to 7 days after purchase.

All you need to do is make a note of the product number, its price and the competitor you want us to match. We will verify and match the price there and then for you. To benefit email us, at info@spanishfood.ie or if you have already made a purchase in our online shop, please include also your invoice number.

When you email us, we will provide you with the discount reference´s number or issue you a refund on the different– whatever suits you best!

Price promise according to terms and conditions:

  • We'll match our competitor’s store or website Irish´s price (only on products displayed on our “offer” section).
  • The competitor’s product must be brand new, identical to ours, and offered on the same terms.
  • We and the competitor must have stock ready for delivery.
  • We must be able to verify the competitor’s price and stock position.
  • We’ll match the price of a product; not delivery charges or other services.

Cannot be used with any other offer.

5. DELIVERY

A standard delivery charge of €5.95 anywhere in the Republic of Ireland is applied to all orders regardless of quantity or address. Where the total weight of the order is over 30kgr another parcel will be send and additional charge of €5.95 will be charge.

RODANG offer a nationwide delivery, serviced through our own fleet of vehicles and selected logistics providers. Deliveries are typically made within 48 hours but to allow for exceptions we commit to fulfilling your order within 3 working days of our acceptance of your order. Occasionally, due to circumstances beyond our control, orders may take longer than 3 working days to fulfill. If this is the case, we will notify you of the delay by telephone.

For delivery into UK, shipping prices will be display clearly during the payment flow. The deliveries into UK could take up to 5 working days.

Goods must be received by a person 18 years of age or older. Where any of our drivers are in doubt as to the age of the person receiving the goods, they reserve the right to request proof of age and / or retain the goods until they can be received by a person of or above the legal age to purchase alcohol.

We will confirm acceptance of your order by email, stating that the goods ordered have been dispatched. This confirmation will be sent to the email address you provide on your order details. Whether or not you receive an email, our acceptance of your order will create a legally binding contract between us. We reserve the right not to supply you at our discretion.

6. CANCELLATION OF ORDERS, RETURNS & REFUNDS

You can cancel your order at any stage up to the point of dispatch at no charge. Simply contact us by email info@spanishfood.ie to help us assist you as quickly as possible,please quote your order reference number.

In the unlikely event that you are not satisfy with our products. You can ask for a refund or return the items and get new ones, it without any question from our side. However, please have the following in consideration.

It must be returned within 7 working days since parcel is delivered.

If you wish a refund or return any order you will need to take care of the cost to send the order back to us and keep your proof of shipping. Once we received the items back, we will issue a refund to the original founding source i.e. if you paid by PayPal we will refund to your PayPal account, if you paid by VISA card we will refund you to your VISA card.

If you don´t want a refund but the same items, we will sent you a no cost upon reception of the original one.

7. LIMITED WARRANTIES

RODANG will use its reasonable skill and care in making sure that the Site is available to you on a continual basis. However, because of the number of sources from which RODANG obtains the Content and because of the nature of the Internet, RODANG does not give you any other warranties. In particular, you should not take the accuracy or availability of the information for granted and RODANG makes no warranty that the Site is free from infection by viruses or anything else that has contaminating or destructive properties.

8. LIMITATION OF LIABILITY

In respect of the Content that is available on the Site, RODANG will use its reasonable endeavors to resolve faults. You agree that RODANG will not be responsible for any losses you may incur a result of your use or non-use of that Content.

9. PRIVACY POLICY

RODANG is committed to protecting the privacy of those using our Site. The information that you provide about yourself to RODANG will only be used by RODANG in accordance with its Privacy Policy as set out here: www.spanishfood.ie/privacy-policy/

10. MODIFICATIONS TO WEBSITE CONTENT

In endeavoring to improve the Site and services offered, RODANG reserve the right at all times to make changes to the Content, including these Terms & Conditions. Prices and products are subject to change without notification. You will be subject to the policies and Terms & Conditions in place at the time of your visit to the Site.

11. LINKS

The Site contains links to other websites and resources. RODANG will make clear where such links are being made. Independent third parties provide these sites. RODANG is not responsible and shall not be liable for the availability or content of these outside resources. Please be aware that RODANG is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements / terms & conditions of every website. The privacy policy highlighted in section 8 applies solely to information collected by RODANG.

12. SECURITY & E-COMMERCE GATEWAY

Your security and peace of mind are of the greatest importance to RODANG. We endeavor to take all responsible steps to protect your personal information.

Any sensitive data (including personal data and payment information) you send us from your computer is securely encrypted and protected using Internet standard encryption technology known as SSL (Secure Sockets Layer). This process scrambles any sensitive data you transmit to us, preventing it from being intercepted during transmission.

13. GENERAL

There is no specific time limit applying to your access and use of the site. However, RODANG reserve the right to suspend or terminate your access and use at any time. It may exercise the right with or without notice.

You may not assign, sub-licence or otherwise transfer this Agreement or your rights of access to the Site.

Failure by either party to exercise any right or remedy under this Agreement does not constitute a waiver of that right or remedy

Irish law will apply to this Agreement and both you and RODANG agree to submit to the non-exclusive jurisdiction of the Irish Courts. All contracts that result from the use of this website are concluded in English.

Relevant legislation governing these Terms & Conditions is the Sales of Goods (Supply of Services) Act, 1980, the Consumer Information Act, 1978, the Electronic Commerce Act, 2000, the EU Directive on Distance Selling, SI 207 of 2001 and SI 68 of 2003, the Data Protection (Amendment) Act, 2003 and the Copyright & Related Act, 2000.

14. CONTACTING US

The fastest and easiest method of contacting us is via our contact form here.

RODANG will endeavor to reply to all correspondence within 1 working day.

Alternatively you may contact us using any of the contact methods outlined below:

By Post:

RODANG Trading Limited

8 Castilla Park, Clontarf, Dublin 3, Ireland

 

By Email: info@spanishfood.ie

Web: www.spanishfood.ie